At the point Lawson & Reed is instructed to pursue your debt, our client is typically at a point where they have decided legal escalation is the only realistic way to collect the amount that they believe they are owed.
With our clients instruction, we are given the power to use a variety of means in order to collect the debt, for example:
However, before it gets to this stage, we aim to work with the debtor to collect the amount amicably.
Our goal is always to work with ethics and empathy, so that a resolution can be found that works for both the client and debtor.
The case reference is included in all communications that Lawson & Reed make to you. It is 9 characters long, separated by hyphens (-).
No - at this point, Lawson & Reed have been instructed to collect your debt, which means that we are acting as the payment facilitators for the debt.
To ensure the debt payment is recorded correctly, it is important that you pay through our secure portal, as opposed to the debtor directly.
Yes, we will send you a confirmation email that details the amount paid, case reference and any net balance due.
This typically arrives within a few minutes of making a payment. If you face any issues with this, please contact us using the contact details on the footer of this page.
In the majority of cases we handle, our client has made numerous attempts to contact their debtor before it gets escalated to Lawson & Reed.
Now that we have been instructed to collect the debt, our goal is to make this as simple as possible for you through our payment portals.
In the case where the debt is not paid, or a payment plan agreed in a timely manner, the case will be directed back to the business the debt is owed to for further instruction.
This usually involves an escalation to legal enforcement, which Lawson & Reed specialises in.
Depending on the case, you may be able to set up a payment plan to clear your debt in installments.
You will be able to check if this is an option once you have entered your case reference.
If you cannot afford to pay your debt, a payment plan can help to accommodate your affordability.
It is important that you reach out to us, using the options on your case overview, so that we can best assist you and your circumstances.
We accept secure open banking and direct debit payments through our payment portal.
Our payment system is securely facilitated by GoCardless, a global payment network operator.
We will typically include detailed information about the debt, which you can use to verify our authority to collect your balance.
If you have any further concerns, please reach out to our team using the options on your case overview page.
Our priority is resolving the debt amicably, in a way that satisfies the interests of all parties. However, this isn't always a possibility, despite our best efforts.
In the scenario where field enforcement is the only option to recover, we may utilize high court enforcement and a writ of control to recover the amount owed.
Yes, our payment portals are SSL secured and encrypted. Our payments are also facilitated by GoCardless, a global payment network operator.
All data we process is secured on our systems. You can find our GDPR policy here.
Managing finances and keeping up with debt payments can be overwhelming, but it's important to remember that you are not alone in facing these challenges.
Our portal is here to help guide you through your options, provide clear steps to manage your payments, and connect you with resources that can offer support.
If you are looking for resources to help you build a better relationship with money, here's a few we recommend:
All payments are facilitated securely with GoCardless using SSL protection.
Lawson & Reed is a trading name of QuickCollect Limited (Registered company 16200497) -
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